Portfolio

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Jackman Brothers Productions

  • Rebranding
  • Website Redesign
  • Business, Product Strategy
Weathertopranch

Weathertop Ranch

  • Brand development
  • Web design
  • CMS and ERP SaaS development
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We Run Our Community’s Kids

  • Rebranding
  • Web Redesign
  • Social Media Presense
  • Strategic Planning

Professional Experience

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Keith Arthur

MSOL | PMP | CSM

E: keith@skyrunner.io

Linkedin
  • Certified Project Management Professional
  • Google Certified UX Designer
  • ITIL v3 Foundations
  • Security + Certified

Change Management

Leveraging Prosci ADKAR, Kotter 8 Steps, as well as Agile delivery frameworks for quick adaptability to changing requirements, and demands
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Workforce Strategy

Analyze, optimize, and elevate your human capital, ensuring alignment with your business goals while implementing innovative strategies and solutions that redefine how to identify, attract and retain top talent

Consulting

Becoming a trusted advisor to leadership, stakeholders, and decision-makers. Managing risks and ensuring the right things are being worked on at the right time.

Product Development

Proven track record of successfully guiding cross-functional teams from concept to market launch. Excelling at fostering innovation, streamlining processes, and delivering market-leading products that drive business growth.

User Experience

Demonstrated history of crafting intuitive and impactful digital experiences. Skilled in user research, interaction design, and creating designs that enhance user satisfaction and drive business objectives.

Program Management

A strong history of orchestrating complex initiatives to successful outcomes. Proficient in strategic planning, team leadership, and stakeholder collaboration, consistently delivering results that align with organizational goals.

Communucations

Skilled in crafting compelling narratives and fostering meaningful connections. Proficient in strategic messaging, end-user training, and content creation, driving effective communication strategies that elevate awareness, adoption, brand presence, and engagement.

M&A

Experienced at seamlessly integrating organizations by harmonizing people, processes, culture, and technology. Proven track record of driving successful transitions through strategic planning, cross-functional collaboration, and innovative change management strategies.

Processes

Uncover inefficiencies and latency in processes and improve communication, scalability, and effectiveness.

Technical Writing

Statements of work, User Training, Quick Reference Guides, How To Guides, Whitepapers

Higher Education

Enabling the delivery of Education through technology enablement and enhanced Classroom and Online Experiences

Evolving Student Experiences to Increase Engagement

Higher Education institutions are facing an exponentially more competitive landscape through online learning. Enhancing the Student learning experience by leveraging technology and capability training to educators can set an institution apart.

Healthcare

Digital Transformation

Evolving Healthcare Organizations in the Digital Age

Healthcare organizations are facing a seismic shift driven by technology, including the increased adoption of electronic health records (EHRs), telemedicine expansion, and AI-assisted diagnostics.

Property Management

Build better tenant experiences.

Empowering Property Managers

Helping property managers create seamless experiences for their Tenants. With expertise in Product Management, UX Design, Customer Experience, Technical Writing, End-User Training, and Change Management, I bridge the gap between investment goals and tenant needs.

Manufacturing

Process improvement, automation, employee experience, facilities

Adapting to Tech-Driven Industry Changes

Manufacturing sectors are experiencing a revolution through technologies like automation, and IoT-enabled smart factories, leading to enhanced efficiency and customization. Organizations must grapple with workforce upskilling, and sustainable practices while reimagining traditional production processes.

Recreation and Entertainment

Digital Experience and bridging generational gaps

Transformation in Recreation and Entertainment Landscape

Social Media, VR, and AI has changed the way recreation and entertainment venues and organzations innovate with immersive experiences, embrace technology for enhanced engagement, and adapt operational models to ensure flexibility.

Experience

We Run Our Community Kids

Director, Technology Innovation

July 2024-Present

  • Lead rebranding initiative with new website design and integration with new team management system
  • Lead technology training and adoption of innovative ways to improve participant experience
  • Launch new Social Media campaigns and presence

Skyrunner Consulting LLC

Principal Consultant

October 2023-Present

  • Provide AI-driven workflows and solutions resulting in decreasing overhead and time spent in Tier 1 troubleshooting
  • Leveraging AI in reporting and data analysis
  • Guiding organizations through people and process changes
  • Leading organizational rebranding and go-to-market strategies
  • Moderating organizational transformation discussions in Higher Ed, K-12, Non-Profit, manufacturing, and Telecom

Granite Telecommunications

Director of Product – EPIK

January 2021-Present

  • Implemented Behavior Driven Development to improve development efficiency and task design
  • Oversee the alignment of DevOps and product development projects within overall organizational strategy
  • Responsible for directing product and organizational road maps centered around automation, user experience (UX), supportability, personalization, and change management
  • Created and hired multiple new teams to improve strategic alignment and organizational effectiveness
  • Oversee all product releases and updates, including communications planning, and training
  • Created EPIK University for ongoing product training and education for internal operations and customers
  • Designed and Managed agile transformation for DevOps, engineering, and R&D teams
  • Oversaw design and creation of new team member lab for enhanced training and product education
  • Implemented Continuous Implementation deployment model to expedite development production releases
  • Responsible for overseeing organizational and program change management practices and tracking performance indicators such as adoption and sustainability of changes.
  • Collaborate on a recurring basis with executive leadership, end users, and partners to influence organizational and product transformation strategy
  • Implemented risk management processes and communication channels to mitigate risk and challenges affecting program deliverables and change initiatives

Education

Master of Science, Organizational Leadership – Strategic Innovation and Change

Bachelor of Science, Applied Management

Associates of Applied Science – Computer Science

University of Denver

Brigham Young University – Idaho

College of Southern Nevada

Keith Arthur

Director, Strategic Innovation and Change • Director, Corporate Development • Program Manager
Change Management • Product Management • Program Management • Project Management • User Experience
Led Merger • Increased Productivity • Reduced Costs • Team Builder • Product Launch Planning
Conference and Event Planning ­• Public Speaking • Product of the Year 2023

I aim to empower organizations and teams with the knowledge, strategies, and support they need to achieve successful and sustainable transformations. I specialize in technical and organizational change management, process optimization, culture and leadership development, User Experience, and training and education programs. Enabling businesses to thrive in an ever-evolving world.

Having worked with technical engineering and project teams for over 20 years I am able to collaborate with and direct technical program portfolios and ideas through all levels of an organization from C-Level suite to end Users.

Apart from my professional experience, I am also an RRCA Certified Run Coach, triathlete, and avid cyclist. I have completed multiple half and full marathons and regularly participate in 100-mile cycling events (Centuries), and triathlons across California, Nevada, Utah, and Colorado. Born and raised in the Rocky Mountains of Colorado, I attribute my high-altitude upbringing for my passion for the outdoors and pushing my own limits.

Growing up running and playing soccer, I completed my first 100-mile cycling event in 2010, my first triathlon in 2011, and I have been hooked on endurance sports ever since. I started Run Coaching in 2017 when my son was introduced to a fantastic running program called WeROCK and was immediately inspired by the program and its mission. After witnessing the positive mental and physical growth being experienced by so many kids, including now two of my own children, I’ve become a firm advocate for this amazing program and the lifelong positive influence it can have.

“It’s incredible to see what our youth are capable of when they realize that small incremental changes and hard work can produce massive achievements they will carry for their entire lives.”

CONTACT

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